Green Bean Sprout Technology Co., Ltd.
Last Updated: August 11, 2025
Thank you for shopping with Green Bean Sprout Technology Co., Ltd. at www.beststeamshop.com. This Shipping Policy outlines how we process, ship, and deliver your orders.
1. Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Tracking |
|---|---|---|
| Standard Shipping | 7–15 business days | Available |
| Express Shipping | 3–7 business days | Available |
| Local Delivery (China) | 2–5 business days | Available |
Note: Delivery times are estimates and may vary due to customs inspections, courier delays, or unforeseen circumstances.
3. Shipping Costs
- Shipping fees are calculated at checkout based on destination, weight, and selected shipping method.
- Free shipping may be offered during promotions or for orders meeting a specified minimum purchase amount.
4. International Shipping
We ship to most countries worldwide. However, some locations may be excluded due to shipping restrictions.
- Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.
- We are not responsible for delays caused by customs processing.
5. Order Tracking
Once your order is shipped:
- You will receive a shipping confirmation email with a tracking number.
- Tracking information may take 24–48 hours to update in the courier’s system.
6. Address Accuracy
Please ensure your shipping address is complete and accurate before placing your order.
- We are not responsible for orders shipped to incorrect addresses provided by customers.
- If you notice an error in your address, contact us immediately before the order is shipped.
7. Lost or Delayed Packages
- If your package is significantly delayed, contact our customer service team.
- For lost packages confirmed by the courier, we will offer a replacement or refund.
- We are not liable for delays caused by weather, strikes, customs clearance, or force majeure events.
8. Contact Us
For any shipping-related inquiries, please contact:
Green Bean Sprout Technology Co., Ltd.
No. 39, Xiangyuan Road, Gongshu District, Hangzhou City, China
Phone: +86 15068161430
Email: 79016759@qq.com
Website: www.beststeamshop.com