Green Bean Sprout Technology Co., Ltd.
Last Updated: August 11, 2025
Thank you for shopping with Green Bean Sprout Technology Co., Ltd. at http://greenbeststeam.com. This Shipping Policy outlines how we process, ship, and deliver your orders.
1. Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Tracking |
|---|---|---|
| Standard Shipping | 14–30 business days | Available |
| Express Shipping | 7–14 business days | Available |
| Local Delivery (China) | 2–5 business days | Available |
Note: Delivery times are estimates and may vary due to customs inspections, courier delays, or unforeseen circumstances.
3. Shipping Costs
- Shipping fees are calculated at checkout based on destination, weight, and selected shipping method.
- Free shipping may be offered during promotions or for orders meeting a specified minimum purchase amount.
4. International Shipping
We ship to most countries worldwide. However, some locations may be excluded due to shipping restrictions.
- Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.
- We are not responsible for delays caused by customs processing.
5. Order Tracking
Once your order is shipped:
- You will receive a shipping confirmation email with a tracking number.
- Tracking information may take 24–48 hours to update in the courier’s system.
6. Address Accuracy
Please ensure your shipping address is complete and accurate before placing your order.
- We are not responsible for orders shipped to incorrect addresses provided by customers.
- If you notice an error in your address, contact us immediately before the order is shipped.
7. Lost or Delayed Packages
- If your package is significantly delayed, contact our customer service team.
- For lost packages confirmed by the courier, we will offer a replacement or refund.
- We are not liable for delays caused by weather, strikes, customs clearance, or force majeure events.
8. Contact Us
For any shipping-related inquiries, please contact:
Green Bean Sprout Technology Co., Ltd.
No. 39, Xiangyuan Road, Gongshu District, Hangzhou City, China
Phone: +86 15068161430
Email: 79016759@qq.com
Website: http://greenbeststeam.com