{"id":14,"date":"2025-08-11T07:21:25","date_gmt":"2025-08-11T07:21:25","guid":{"rendered":"https:\/\/greenbean-steam.com\/?page_id=14"},"modified":"2025-08-11T07:21:26","modified_gmt":"2025-08-11T07:21:26","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/greenbean-steam.com\/ru\/refund_returns\/","title":{"rendered":"\u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u0432\u043e\u0437\u0432\u0440\u0430\u0442\u0430 \u0438 \u0432\u043e\u0437\u043c\u0435\u0449\u0435\u043d\u0438\u044f"},"content":{"rendered":"<p><strong>\u041a\u043e\u043c\u043f\u0430\u043d\u0438\u044f Green Bean Sprout Technology Co., Ltd.<\/strong><br><strong>\u041f\u043e\u0441\u043b\u0435\u0434\u043d\u0435\u0435 \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u0435:<\/strong> 11 \u0430\u0432\u0433\u0443\u0441\u0442\u0430 2025 \u0433\u043e\u0434\u0430<\/p>\n\n\n\n<p>\u0421\u043f\u0430\u0441\u0438\u0431\u043e \u0437\u0430 \u0442\u043e, \u0447\u0442\u043e \u0441\u043e\u0432\u0435\u0440\u0448\u0430\u0435\u0442\u0435 \u043f\u043e\u043a\u0443\u043f\u043a\u0438 \u0432 <strong>\u041a\u043e\u043c\u043f\u0430\u043d\u0438\u044f Green Bean Sprout Technology Co., Ltd.<\/strong> \u043d\u0430 <strong><a class=\"\" href=\"http:\/\/www.beststeamshop.com\">www.beststeamshop.com<\/a><\/strong>. We strive to ensure our customers are satisfied with our products. Please read our Return &amp; Refund Policy carefully before making a purchase.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">1. <strong>Eligibility for Returns<\/strong><\/h3>\n\n\n\n<p>We accept returns under the following conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The request is made within <strong>14 days<\/strong> of receiving the product.<\/li>\n\n\n\n<li>The product is unused, in its original packaging, and in the same condition as when you received it.<\/li>\n\n\n\n<li>Proof of purchase (order confirmation or receipt) is provided.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">2. <strong>Non-Returnable Items<\/strong><\/h3>\n\n\n\n<p>We cannot accept returns for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customized or personalized products<\/li>\n\n\n\n<li>Clearance or final sale items<\/li>\n\n\n\n<li>Products that have been used, washed, or damaged due to customer handling<\/li>\n\n\n\n<li>Perishable goods or items with hygiene concerns (unless defective)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3. <strong>Return Process<\/strong><\/h3>\n\n\n\n<p>To initiate a return:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Contact our customer service at <strong><a>79016759@qq.com<\/a><\/strong> or call <strong>+86 15068161430<\/strong> with your order details and reason for return.<\/li>\n\n\n\n<li>Our team will review your request and provide a return authorization and instructions.<\/li>\n\n\n\n<li>Ship the product to the address provided, ensuring it is securely packaged.<\/li>\n\n\n\n<li>You are responsible for return shipping costs unless the return is due to our error or a defective product.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">4. <strong>Refunds<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once your return is received and inspected, we will notify you of the approval or rejection of your refund.<\/li>\n\n\n\n<li>Approved refunds will be processed within <strong>7\u201314 business days<\/strong> to your original payment method.<\/li>\n\n\n\n<li>Shipping fees (if applicable) are non-refundable.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">5. <strong>Exchanges<\/strong><\/h3>\n\n\n\n<p>We only replace items if they are defective, damaged, or sent in error. If you need an exchange, please contact us immediately after receiving the product.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">6. <strong>Damaged or Defective Items<\/strong><\/h3>\n\n\n\n<p>If your order arrives damaged or defective:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact us within <strong>48 \u0447\u0430\u0441\u043e\u0432<\/strong> of delivery.<\/li>\n\n\n\n<li>Provide photos or videos of the damage\/defect for faster processing.<\/li>\n\n\n\n<li>We will arrange for a replacement or full refund, including shipping costs.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">7. <strong>Late or Missing Refunds<\/strong><\/h3>\n\n\n\n<p>If you have not received your refund:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check your bank account again.<\/li>\n\n\n\n<li>Contact your credit card company or bank as processing times may vary.<\/li>\n\n\n\n<li>If you\u2019ve done all of the above and still have not received your refund, please contact us at <strong><a>79016759@qq.com<\/a><\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">8. <strong>\u0421\u0432\u044f\u0436\u0438\u0442\u0435\u0441\u044c \u0441 \u043d\u0430\u043c\u0438<\/strong><\/h3>\n\n\n\n<p>If you have any questions about this Return &amp; Refund Policy, please reach out to:<\/p>\n\n\n\n<p><strong>\u041a\u043e\u043c\u043f\u0430\u043d\u0438\u044f Green Bean Sprout Technology Co., Ltd.<\/strong><br>No. 39, Xiangyuan Road, Gongshu District, Hangzhou City, China<br>\u0422\u0435\u043b\u0435\u0444\u043e\u043d: <strong>+86 15068161430<\/strong><br>\u042d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u0430\u044f \u043f\u043e\u0447\u0442\u0430: <strong><a>79016759@qq.com<\/a><\/strong><br>\u0412\u0435\u0431-\u0441\u0430\u0439\u0442: <strong><a class=\"\" href=\"http:\/\/www.beststeamshop.com\">www.beststeamshop.com<\/a><\/strong><\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Green Bean Sprout Technology Co., Ltd.Last Updated: August 11, 2025 Thank you for shopping with Green Bean Sprout Technology Co.,<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/greenbean-steam.com\/ru\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/greenbean-steam.com\/ru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/greenbean-steam.com\/ru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/greenbean-steam.com\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/greenbean-steam.com\/ru\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":1,"href":"https:\/\/greenbean-steam.com\/ru\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":27215,"href":"https:\/\/greenbean-steam.com\/ru\/wp-json\/wp\/v2\/pages\/14\/revisions\/27215"}],"wp:attachment":[{"href":"https:\/\/greenbean-steam.com\/ru\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}